Weekly scope sheet
The weekly scope sheet, in full.
A sample for a 14,000 sq ft, two-floor office with 38 desks, four restrooms and a break room on each floor. Each line says what is done and how often.
Work areas
Open plan, offices and conference rooms
Carpet vacuumed, traffic lanes and edges
Every nightHard floors dust-mopped and damp-mopped
Every nightDesk tops, sills and ledges dusted
Mon, Wed, FriGlass doors and partitions wiped
Tue, ThuWhiteboards and conference tables wiped
WeeklyBaseboards and door frames dusted
Monthly
Restrooms
Toilets, urinals, sinks and mirrors cleaned and disinfected
Every nightSoap, towels and tissue restocked
Every nightStall walls and partitions wiped
WednesdaysFloor drains and grout detailed
MonthlyVents and light fixtures dusted
Quarterly
Break room
Counters, tables and sinks cleaned
Every nightMicrowave and appliance exteriors wiped
Every nightRefrigerator interior wiped (you clear it first)
Fridays
Lobby and elevators
Entry glass and elevator doors
Every nightLobby floor damp-mopped, mats shaken out
Every nightStairwell and handrails
Tuesdays
Supplies
Listed on the invoice as their own line
Paper goods and soap restocked from your closet
Every nightLow-stock note left for your office manager
Weekly
Periodic work
Scheduled on weekends, quoted by the area
Carpet extraction, traffic lanes
QuarterlyHard floors scrubbed and recoated
Twice a year
Sample sheet for an example office, not a quote. Yours is written at the walkthrough. Supervisor of record on this sample: Dariana Cerrato, night line (214) 555-0101.
The sheet
How to read it.
- 01
Step 1: The header
The building, the nights, the crew size and the name and night-line number of the supervisor of record.
- 02
Step 2: The lines
Each line is an area, a task and a rhythm. If a line isn't there, it isn't done, and you can ask for it to be added.
- 03
Step 3: The initials
The supervisor initials the printed sheet after each shift. It stays in your supply closet, where you can read it.
- 04
Step 4: The changes
A change, such as the glass offices moving to Tuesdays and Thursdays, is a new version with a date at the top. Old versions are kept.
The supervisor of record
Every sheet carries a supervisor's name.
On this sample it is Dariana Cerrato, who walks the Downtown, Uptown and Oak Lawn buildings at the start and the end of each shift. If something is missed, you call her line, and she or the supervisor on duty answers.
Night supervisor line: (214) 555-0101
Weekdays 6 p.m. to 2 a.m.
Speaks English and Spanish
