Pearlie Newsome
President
Signs every contract and reads the monthly inspection notes herself. When a manager is unhappy, her number is the one on the last page of the sheet.
About
Newsome Building Services cleans offices in Dallas at night, with a crew of about 60 and five people you'll hear from. We write the sheet before we start, and the supervisor's initials are on it every shift.
About 60 on the crew
Two night supervisors and a day line
English and Spanish, on the crew and on the line

The team
Everyone here has an office or night-line number.
President
Signs every contract and reads the monthly inspection notes herself. When a manager is unhappy, her number is the one on the last page of the sheet.
Operations manager
Builds the nightly routes and orders supplies. Speaks English and Spanish, and answers the office line during the day.
Night supervisor, Downtown, Uptown and Oak Lawn
Walks each building at the start and the end of the shift and initials the sheet. Speaks English and Spanish.
Night supervisor, Lake Highlands, Addison and Allen
Runs the northern routes and the supply truck. Speaks English and Vietnamese; her crews have a Spanish-speaking lead.
Crew hiring and training
Talks with every applicant, in English or Spanish, and runs the first-week training. Speaks English and Spanish.
Two languages
Three of the five people above speak both. Every route has a Spanish-speaking lead, and so does every training session.
The sheet, the quote and the policies are printed in English and in Spanish, if your building's staff would rather read it in Spanish.
Applications, interviews and the first-week training are in both languages. The careers page is in Spanish too.
How
No crew starts until the sheet is agreed. If something changes, the sheet changes first.
A supervisor is always named, and the night line reaches the supervisor on duty.
If something is missed and a crew is still in the building, it's fixed that night.
Where the crews go
Most routes are Downtown, Uptown and the Design District, with a northern run through Addison, Lake Highlands and Allen.
We don't take buildings in Tarrant County, south of I-20 or east of Rockwall.